The moment you feel you can’t possibly take a vacation…

…is the exact moment you need to take one.

I’ve seen it in my family, I’ve seen it with my team running a business.

Usually people will come to me with the sensation/belief that they can’t possibly take time off. That there’s simply too much to do.

But whether it’s a mom who feels they can’t step away from their infant child.

Or an employee that feels deadlines are too tight that they can’t possibly step away.

The moment that you feel you can’t be missed the most, is paradoxically the exact moment you need to take a break, take a step back, and recharge!

I have a confession to make: I have a degree in English Literature.

I know, I know, I should have studied computer science at Stanford, but noooo, I had to go somewhere cold to study Shakespeare.

I’m not proud of it, but I did learn one thing that’s stuck with me: we have to be careful about the metaphors and descriptors we use.

If I ever wrote “this”/”that”/”these”/or “it” without explicitly saying what “it” was, you’d better believe I got marked down.

If I ever used a cliché/trope/or tired metaphor, there was zero chance of me getting an A.

Most of the people I work with today chose a much smarter path than me, pursuing medicine, computer science, or robotics instead of just arguing about triangles in Poe's "The Purloined Letter".

But today, when companies everywhere write about their products, they consistently use clichés/tropes/and tired metaphors. And AI is making things worse.

It’s certainly easy to say on your website that your product is like David vs. Goliath. But what does it mean? Are you aware of what, exactly, you are invoking when you say such things? And all of the baggage that comes along with it? The problem with most of us is that we don’t really think about the language that we use in our marketing; we just let auto-complete finish the sentence for us. And AI is the best auto-complete in town.

The quickest way to improve your messaging is to systematically go through and remove every cliché, every well-worn phrase, and everything you’ve heard before and start fresh. Describe the situation and problem as it really is. Instead of reaching for multiple old metaphors, try to create a new one that is uniquely yours.

AI won't make any of us smarter.

It'll just make us a faster version of whatever we already are.

Like every other human tool, people will use AI for a spectrum of tasks ranging from altruistic to pure evil to just plain stupid.

Stupid: Using AI to analyze past performance of the recent stock market or crypto to try to predict the future of the market for high-volume trading and short-term gains.

Smart: Using AI to create a system that reminds you NOT to invest. Codifying Warren Buffett’s belief that if everyone had a punch card for only 20 lifetime trades, they’d be better off. An app that 99.99% of the time tells you to do nothing, except for the exceedingly rare moment when a stake in a great business is actually cheap relative to its intrinsic value.

But which one are you most likely to see as an ad on social media?

AI has the power to magnify our virtues and our vices.

We must decide whether we’ll use it to become more efficient idiots or to systematically improve our character.

The three most powerful words: “I was wrong.”

When we assume a role of authority, whether that’s a teacher, a CEO, or a parent, we often believe that authority=I am always right.

The teacher teaches.

The students learn.

Not the other way around!

We believe that admitting our mistakes will diminish us in the eyes of our subordinates.

In fact, The opposite is true.

The leaders who gain the most loyalty and love from their teams emphatically admit that they were wrong, and quickly.

The difference between ordinary and world-class

When building brands, or building anything, the tendency is to reach for familiar, generic ideas.

Perhaps there’s an effect you saw on someone else’s website. Or a concept you grabbed from a competitor’s socials.

In our copywriting, in our design, in our videos… the pull towards the status quo is ever-present. The tools we use by default pull us towards mediocrity and sameness.

But if we can take something generic and turn it into something that’s ours, we change from a brand to THE brand.

A 3D particle cloud swirling around? Pretty cool.

A 3D particle cloud swirling around in the exact shape of your logo? World-class.

A well-worn expression? Useful, but uninspiring.

Creating a new vernacular, style, or punctuation just for your brand? Now we’re talking.

When you reach for something—anything—take the extra step to turn every generic thing into a specific thing, and you’ll stand far above the competition.